Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our client assistance staff is qualified to immediately attend to all cloud website hosting customers’ inquiries and advise demands. Through our ticketing system, it’s possible to send your question and a support crew fellow member will go back to to you in only maximum sixty minutes. In reality, practice has confirmed that the common answer time is 20 minutes.

  • Top quality support service
  • A Top–quality Support Service

  • You’ll be able to write to us 24x7x365 with any issue you could have connected to our products. We’ve employees available at all times to present assistance at any time required. Feel free to use the ticketing system or post an email whenever you want, or you can pick up the phone or use the online chat through working hours.

  • Intuitive help center
  • An Intuitive Help Section

  • Cybermagic Hosting has built–in a detailed know–how base into the Control Panel so you might have convenient step–by–step recommendations any time. Each section of the Control Panel features its own contextual guide area featuring a variety of how–to posts. We have also organized video clips to supply you with a greater visual representation of the correct way to carry out any given procedure.