A live chat is a real-time method of communication between a hosting provider's support crew and its customers. It is a very efficient way to get some info about the web hosting services or get some issue resolved as you are speaking with a live representative. The advantages of using a real-time chat service instead of calling or opening a support ticket are the low chance of errors at the time you exchange data such as usernames or domain names, the more rapid response time since the communication is live and the fact that you don't need to stay on the chat all the time - you're able to do something different while the representative examines the issue in question. Furthermore, you'll be able to become a part of a live chat room from any kind of computer which is connected to the Internet, avoiding the telephone rates that you will have to pay if you're calling to a different country.

Live Chat Support in Cloud Website Hosting

We provide a live chat assistance service for all of the cloud website hosting that we offer and we will assist you with almost everything in real time. In case you do not have an account with us yet, we are able to provide you with more details about the plans in order to help you to pick the most suitable plan. In case you are an active client, we're able to help you with any billing or general issue and also with various common technical issues, for example an email address setup in a desktop email client. In case you cannot call us for some reason or you're in some country where we do not have a local telephone number, our live chat will be the best way to contact us. Certainly, some troubles require extra time to analyze and test, therefore you will need to open a support ticket to our technicians, still, we're able to save your time and help you with various problems on the chat.